Shipping policy

Shipping Policy

We are committed to delivering your fragrances efficiently. Here are the details of our shipping policy to ensure clarity and satisfaction with your shipping experience.

 

Order Processing

Orders are processed within 3-4 business days Monday through Friday, (excluding major holidays). Orders placed on weekends or holidays will be processed the next business day.

 

Tracking Your Order

Once your order is shipped, we will send you a confirmation email with a tracking number. This number can be used to check the status of your delivery via the carrier's website.

 

Domestic Shipping Only

Currently, we only ship within the domestic United States. We do not offer international shipping at this time.

 

Lost Packages

If your package is lost in transit, please contact the courier directly for assistance.

 

Damaged Packages

If your package arrives damaged, please contact us immediately with photographic proof of the damage. We will work with you to resolve the issue and, if necessary, send a replacement.

 

Customer Service

For any questions or concerns regarding your order or our shipping practices, please contact us at [contact info]. We are here to assist you and ensure that your experience with Oudessa is seamless and enjoyable.

Thank you for choosing Oudessa. We look forward to bringing the world of luxury
fragrances right to your doorstep.